USB sticks and memory cards store data on flash memory chips that are managed by a small controller. If the controller fails, the stick is no longer recognised – even though the data on the memory chips is often still intact.
We also recover data from CompactFlash (CF) cards. CF cards use an ATA (IDE) interface, are compatible with many older devices and are still common in professional photo and video equipment. With the right adapters, our specialists can read CF cards in line with all standards.
Important: if your USB stick is not recognised or asks to be formatted, do not format it and do not run repair tools. Every write operation can make recovery harder.
Data recovery process
Be vigilant and do not attempt to salvage the data on the device yourself. This can make recovery impossible.
Data recovery from storage media from all manufacturers
All orders are processed exclusively in our Berlin laboratory. The data recovery from mechanically defective hard drives takes place within a dust-free environment of our clean room workbench of clean room class 100.
Frequently asked questions about USB stick data recovery
In most cases, yes. If the stick is encrypted, we recover the encrypted data; decrypting it afterwards requires your password or key.
Most USB sticks use flash memory. Recovery is possible as long as the memory chips themselves are not physically destroyed.
Yes. All work is carried out in our own laboratory in Berlin. Your storage device is not sent anywhere else or handed over to other service providers. All work is done in compliance with current data protection rules.
The diagnosis is free of charge. A standard recovery costs 357–535.50 euros, a special recovery (for example mechanical damage that needs spare parts) 476–897 euros plus any spare parts. If no data can be recovered, you pay nothing for the recovery. Details: Prices.