Price & Conditions

No data, no fee!

X Datenrettung spezializes in recovering data from physically and electronically damaged hard disks.

The diagnosis is free of charge for physically damaged hdds and ssd, nevertheless, binding till the amount of the step standard rescue.

If the diagnosis has proved that the data recovery can be done to the conditions of the step standard rescue, the order is valid as given and the data rescue is made without additional consultation with the customer.

Diagnosis in 5 minutes

For those customers who come directly to our company, a temporary diagnosis which roughly describes the damage of the hard disk can be made immediately.

Standard Recovery

357 – 535.50 Euro incl. VAT

This includes data recovery:

of
To replace the controller with one of an identical harddisk is a lotto that, especially with the newer models, has no chance for sucess.

Though the motor starts, the access to the data is locked. Normally the harddisk doesn’t start with a damaged controller.

The trend is that more and more individual parameters of the harddisk are stored in the controller.

In case of a damaged controller, X Datenrettung offers the data recovery as a standard service.
">electrical failures (e.g. hard disk does not start)
damages in the
The models of a harddisk have different versions of the mircocode (firmware version).

In the initialization area, there are, additionally to the microcode, the individual parameters of the harddisk. These parameters (e.g. damages of the surface) are detected during the production of the harddisk during a test run that takes several hours, and can be changed further during the life time of the harddisk.

Having a damaged microcode, the harddisk normally starts but is not or not sufficiently recognized by the BIOS (e.g. without the serial number). There is no access to the data.

In case of microcode bugs, X Datenrettung offers the data recovery as a standard service.
">initialization area (Microcode)
mechanical failure which can be solved without spare part exchange (e.g. engaged engine)
light surface damages of the magnetic surface
with most software problems (e.g., damaged partition table, defective list structure)
data recovery of

The problem is, that the data are mixed on the memory chip in a special way. In order to increase the performance of the flash-storage-media and durability of the cells, special, model-related algorithms are used to allocate the data within the memory chip. These algorithms have to be deciphered in order to get access to the data.

X Datenrettung offers this service generally as a standard service.

">USB-Sticks and Flash Cards

These cases often express themselves quite fatally (scratching noise, not recognised by the BIOS, Windows does not start) and are classified by computer experts as especially difficult or even impossible. Nevertheless, by means of our own special technology and special procedure, we could carry out more than 50% of all orders under these conditions.

Special Recovery

476 – 897 Euro incl. VAT

Plus the cost of spare parts, if any. For complicated cases we inform you about the expected price range after the diagnosis, and you decide whether we continue.

Diagnosis surcharge for phones and tablets

90 Euro

Diagnosis surcharge for software and file-system damage

90 Euro

Express surcharge

357 Euro

In complicated cases the customer gets informed about the price after the diagnosis.

This includes data recovery:

of mechanical failure connected with spare part exchange
with heavy surface damages
complicated software rescues
Data recovery of RAID systems (price per hard disk)
open hard disks and hard disks strongly manipulated by other experts

Plus any costs that may arise for spare parts. In case of a special data recovery the customer gets a cost estimate first and has the possibility to decide on the continuation of the work.

In case the result of the diagnosis is that the data can not be safed, NO charges will be incurred.